General Information

Can I Purchase Packs of Applications?
Of course, you can buy as many application's pack as you want to create promotions and contests with Cool Tabs. All our packs have discount and have no...
Tue, 11 Jul, 2017 at 2:27 PM
How Can I Redeem My Credits for Promotions?
Once your campaign is created and published on your Facebook Fanpage (in case it is a Facebook promotion), you can activate it by clicking on the link &quo...
Tue, 11 Jul, 2017 at 2:14 PM
Where Can I get the URL of my Campaign to Share it on Social Media?
Every campaign, quiz or tab created with Cool Tabs provides you an URL which you may use to share your content on Social Media (Facebook, Twitter, Flickr, e...
Tue, 9 May, 2017 at 3:53 PM
How Can I Get the Url of my Promotion which is Compatible With Mobile Devices?
All our promotions are compatible with mobile devices. Each promo has an unique url which we must use everytime we want to promote our campaign in our wall,...
Tue, 9 May, 2017 at 3:53 PM
Technical Requirements to Use Your Own Domain for Your Cool Tabs Campaigns
Do you want to use your own domain for your campaigns?  These are the advantages of having your own domain for you campaigns: https://blog.cool-tabs.com...
Tue, 9 May, 2017 at 3:54 PM
Conditions We Can Request From the Users Who Participate in a Cool Tabs Promotion
Besides asking the participants of your promotion to answer a certain question, participate with a video or photo, etc, you may suggest them to they follow ...
Tue, 9 May, 2017 at 3:55 PM
I Can't See the Accents in the Participation Data. Instead, I See Unusual Characters
The problem is that Excel is not detecting the encoding data file correctly. Our data are written in the standard code UTF-8, so must specify this code w...
Tue, 11 Jul, 2017 at 3:12 PM
Can I Obtain the Url of my Promotion Before Publishing it?
Every campaign, quiz or tab created with Cool Tabs provides you an URL which you may use to share your content on Social Media (Facebook, Twitter, Flickr...
Tue, 9 May, 2017 at 3:55 PM
How Can I Visualize and Download All the Participants' Images in a Photo Contest?
To be able to visualize all the images of the participants in a photo contest, we have created a dashboard which you can access from the participants list&#...
Tue, 11 Jul, 2017 at 3:36 PM
How Can I Make my Promotion Go Viral?
A good social media marketing action could be to create a social media campaign where you boost the users' participation, for instance, with a prize...
Tue, 9 May, 2017 at 3:56 PM